{"xsrfToken":"2d8344a50e972c7c141344ad61ac61222caf210d_lout","branding":{"id":"1","key":"desk","name":"Aiforia Service Desk","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/df3bc6b3-aa1e-4af1-940b-fef0b489ca77/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4M2M5OTMyZC02YjE4LTQ0NDktOTUwMi05NmJmMTAwMTA0ZGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmRmM2JjNmIzLWFhMWUtNGFmMS05NDBiLWZlZjBiNDg5Y2E3NyI6WyJyZWFkIl19LCJleHAiOjE3NDcwNDA0NTIsIm5iZiI6MTc0NzAzOTg1Mn0.rSJzxms83BvoGJeOYFZW1BUeYwtqJD69yk8ukHlOk-o&client=83c9932d-6b18-4449-9502-96bf100104dd&mode=fit","logoId":"df3bc6b3-aa1e-4af1-940b-fef0b489ca77","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Aiforia Service Desks!","sharedPortalName":"Aiforia Service Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Aiforia Service Desks!","sharedPortalName":"Aiforia Service Desk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#007ba5","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/93da7e96-af9e-48d7-b58d-817a6b8cdc89/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4M2M5OTMyZC02YjE4LTQ0NDktOTUwMi05NmJmMTAwMTA0ZGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjkzZGE3ZTk2LWFmOWUtNDhkNy1iNThkLTgxN2E2YjhjZGM4OSI6WyJyZWFkIl19LCJleHAiOjE3NDcwNDA0NTIsIm5iZiI6MTc0NzAzOTg1Mn0.Vjc802MgqENtaXIn4ZklkvBnrmgnoFvnj-WqGiRy3Rc&client=83c9932d-6b18-4449-9502-96bf100104dd&height=300&mode=fit","bannerMediaApiFileId":"93da7e96-af9e-48d7-b58d-817a6b8cdc89","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"desk","projectId":10600,"serviceDeskId":1,"name":"Aiforia Service Desk","description":"<p>For general use. Here you can receive assistance on problems, ask questions, or report any bugs.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"1","name":"Ask for Assistance","descriptionHtml":"<p>Get assistance for general IT problems and questions <span class=\"error\">[example]</span></p>","callToAction":"Ask for Assistance","introHtml":"<p>Get personal assistance to a use-related problem, or ask a question concerning the product or its use.</p>","icon":10527,"iconUrl":"https://aiforia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[1],"key":""},{"id":"103","name":"Report a Critical Event","descriptionHtml":"","callToAction":"Report a Critical Event","introHtml":"<p>Please select this if you are using Aiforia Clinical Suites and suspect that an error or event has the potential to cause serious harm to users or patients</p>","icon":11707,"iconUrl":"https://aiforia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11707","groups":[1],"key":""},{"id":"4","name":"Report an Error","descriptionHtml":"","callToAction":"Report an Error","introHtml":"<p>The product is behaving in unexpected way, or you have identified a clear mistake in the results.</p>","icon":10538,"iconUrl":"https://aiforia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10538","groups":[1],"key":""},{"id":"6","name":"Suggest an Improvement","descriptionHtml":"","callToAction":"Suggest an Improvement","introHtml":"<p>Let us know how we could do better!</p>","icon":10532,"iconUrl":"https://aiforia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10532","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,6,4,103]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"DESK","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4M2M5OTMyZC02YjE4LTQ0NDktOTUwMi05NmJmMTAwMTA0ZGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNjAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDcwNDEwNTIsIm5iZiI6MTc0NzAzOTg1Mn0.5xZ9q2zei8zqm5UjKAMTOHK3P7ULXaoJhEhqIwC4a4s","targetCollection":"upload-project-10600","endpointUrl":"https://api.media.atlassian.com","clientId":"83c9932d-6b18-4449-9502-96bf100104dd","tokenDurationInMins":20}},"sharedPortal":{"name":"Aiforia Service Desk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}